Zoom Video Communications, the US based video-first unified communications platform, announced that Frost and Sullivan has issued Zoom the ‘Enabling Technology Leadership Award’ in the Indian cloud video space. The company earned the award for its outstanding product deployment ability, leading innovation capability, and a powerful customer focused strategy. Zoom has also been recognized as the ‘Company of the Year 2020’ globally.
Through its cloud-based peer-to-peer unified communications platform, Zoom has proven to boost productivity, enhance communications, and improve resource utilization across various industries. Its high-quality video and audio, robust security and compliance, integrations across multiple platforms, seamless recording and transcription, and enhanced collaboration has helped maximize user experience and ease work from home setting.
On the recognition, Sameer Raje, India Head and GM, Zoom said, “We are proud to have Frost and Sullivan recognize Zoom for our success and leadership in enabling virtual communication and collaboration. This award is the testament to all the hard work put in by everyone in the company, especially our engineers, and also to the trust that our users have in us. Zoom has grown to become a part of our daily lives and we are dedicated to ensuring that our users continue having great experiences on the platform every day”.
Rabin Dhakal, Best Practices Research Analyst, Frost & Sullivan said, “As a Unified Communications as a Service (UCaaS) platform, Zoom has emerged as a leader and innovator in providing an easy to use, robust, reliable, and secure platform for the world to connect and collaborate. Zoom has shown a zeal for innovation by listening closely to their customers’ needs and transforming what was once an enterprise platform to a universal product that seamlessly addresses a much wider target audience, whether it’s to work, learn, or connect”.
Frost & Sullivan found Zoom to be the best in industry platform offering innovative yet simplistic user interface that elevates overall usability even for less tech savvy individuals. Its high-quality audio and video even at low bandwidths and processing speeds makes it suitable for extending virtual classrooms even in tier 2 regions. Zoom currently supports nearly 2,400 schools in India with a free platform.
“Acknowledging the heightened need for robust security, Zoom doubled down on enhancements on privacy, access, encryption, data governance, regulatory compliance, and other critical areas. Zoom’s platform and applications are more secure and have gained greater customer loyalty from security-conscious sectors, such as financial services and healthcare. Buoyed by leadership focus, consistent technological advancements, and a culture of transparency, Zoom has been able to address current needs while dynamically identifying future demands, and that is what differentiates Zoom from competitors.” Dhakal added.