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New Study Reveals 91% of Indian Businesses are Considering Ways to Use Generative AI: Salesforce Survey

Salesforce, the global leader in CRM, released data from its new digital skills survey of 1000 workers in India which shows that the vast majority think skills...

Salesforce Strengthens Investment in India, Expands Centre of Excellence in Hyderabad

Salesforce, the global leader in CRM, today announced the expansion of the Centre of Excellence (CoE) in Hyderabad, significantly strengthening the company's presence in...

TechForce Services Achieves Salesforce Summit Partnership Status to Enhance Customer Service Offerings

TechForce Services, a leading Salesforce consulting partner, is proud to announce that it has achieved the highly coveted Salesforce Summit partnership status. The recognition...

Salesforce Announces Einstein Generative AI for CRM – GPT

Salesforce has launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction,...

Salesforce to Buy 280,000 MWh of Renewable Energy to Increase Clean Power Access

At GreenBiz 23, Salesforce announced it will purchase 280,000 megawatt hours (MWh) of renewable energy certificates from small, distributed energy projects over the next eight...

Salesforce Report: Sales Reps in India Spend Just 27% of Time Selling

Only 39% of sales professionals in India expect their team to make its full annual quota this year. Salesforce, the global leader in CRM, released...

NEW Veeam Backup for Salesforce on Salesforce AppExchange Launched to Improve Salesforce Data Management

Veeam Software, the leader in Modern Data Protection, announced it has launched the NEW Veeam Backup for Salesforce on Salesforce AppExchange which eliminates the risk of losing Salesforce data and metadata due...

Salesforce Launches Analytics Bundle to Help Customers Increase Efficiency with Tableau and Achieve Success Now

Salesforce introduced a new Analytics Performance Bundle that helps companies consolidate their analytics tools to achieve success now with an easy-to-use, self-service platform that saves costs...

Capgemini wins 2022 Salesforce Partner Innovation Award

Capgemini announced that it has won the 2022 Salesforce Partner Innovation Award in the ‘Experience’ category for its outstanding work with Pensioenfonds Detailhandel, one of the...

New Research Shows Companies Globally Report an Average of 25% IT Cost Savings with Salesforce

Salesforce, the global leader in CRM, announced that companies across industries and regions are seeing, on average, an estimated 25% savings on IT costs...

Salesforce Report: 54% Organisations in India View Customer Service as a Revenue Generator

46% of organizations in India have c-level representation for customer service as the role takes on strategic importance amid economic uncertainty. Salesforce, the global leader...

Salesforce Report: Commerce in India Rapidly Going Digital

Salesforce, the global leader in CRM, released the second edition of its State of Commerce report that shares insights from over 4,000 commerce practitioners across 25...