The National Referral Hospital Trusts Matrix Time-Attendance and Access Control Solutions

The National Referral Hospital Trusts Matrix Time-Attendance and Access Control Solutions

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The Jigme Dorji Wangchuck National Referral Hospital is one of the top most renowned institutions in Bhutan delivering Healthcare services.

As the hospital works round the clock, one of the major concerns was to manage complex shifts of employees. Elevator control, where only users with access rights can call the elevator, was another challenge the hospital wanted to meet. Furthermore, the customer also wanted a solution, with the help of which the admin could assign entry and exit points for patients, visitors and employees. Lastly, the management wanted to restrict visitor entry to a pre-defined time and rooms of the hospital for better visitor management. 

The hospital caters to the population of Thimphu and neighbouring districts. The hospital not only functions as the National Referral Hospital for the entire country but also functions as: Regional Referral Hospital for the Western District, District Hospital for Thimphu District, Human resources pool and technical backup for District Hospitals, Clinical training centre for the Royal Institute of Health Sciences (RIHS) and Technical support to the Public Health Programmes.

Matrix pitched its Access Control, Time-Attendance and Visitor Management Solution along with the different variants of biometric devices, which fulfills every requirement of this renowned Hospital.  Around 206 devices were installed in the hospital that are used in controlling access at rooms and elevators. Devices were installed at the Main Entrance, Ward Rooms, Server Rooms, Outside Elevators and at Ramps on every floor to restrict access. So, there is no individual in the building who is not enrolled in the system. As the Hospital works 24 hours, there are multiple shifts in which the employees work. Through this, the Hospital could manage multiple shifts of employees. Approximately, 700 visitor profiles were created with constrained time to visit, limited rooms to enter and a pre-defined route of access. Also, crowd at the elevator was controlled by restricting the use to only users with elevator access rights.

As a result JDWNRH fulfilled its requirement with Matrix People Mobility Solution and achieved the Improved Security by Restricting Un-authorized Entry Using Access Control Solution, reduced Complexity of Shifts by Time-Attendance Solution, Crowd Controlling through Elevator Access Control and time based and Zone based Entry Restrictions for Visitors and Patients

Matrix was established in 1991, is a leader in Security and Telecom solutions for modern businesses and enterprises. As an innovative, technology-driven and customer-focused organization, the company is committed to keeping pace with the revolutions in the Security and Telecom industries. With around 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance Systems – Video Management System, Network Video Recorder and IP Camera, Access Control and Time-Attendance systems as well as Telecom solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways and Communication Endpoints. These solutions are feature-rich, reliable and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products. 

The Jigme Dorji Wangchuck National Referral Hospital is one of the top most renowned institutions in Bhutan delivering Healthcare services. The hospital caters to the population of Thimphu and neighbouring districts. The hospital not only functions as the National Referral Hospital for the entire country but also functions as: Regional Referral Hospital for the Western District, District Hospital for Thimphu District, Human resources pool and technical backup for District Hospitals, Clinical training centre for the Royal Institute of Health Sciences (RIHS) and Technical support to the Public Health Programmes.