Kaizen Infoserve has been instrumental in providing services to the customers dealing the IT hardware of different brands with a wide network of service centers across the country which are strategically located & logistically connected. Kaizen as a technical support brand has positioned itself as a pioneer in RMA, Customer Handling and Global Methodology with Indianized customisation as their USP.
Kaizen has been providing technology support solutions for Indian customers with a combination of reliability, technology, logistics & accuracy with optimal speed using the IT hardware of several brands. Advanced technologies & methodologies allow Kaizen to help its customers in getting the best possible support with minimum lead time. Driven by the efficient product lifecycle management (PLM) system, Kaizen ensures the effective and efficient utilization of resources.
Mr. Murali Krishnan, Director, Kaizen, comments, “Kaizen has maintained the optimal level of service deliverables even during the peak of pandemic. Our servicing techniques have also changed and improved over the last two years, in-line with the increasing trends of Work From Home and Study from Home. Kaizen continually interacts with the end customers through our teams acting as the interfaces. The dependency on technology support has increased significantly after the Work From Home and Study From Home became new normal. Kaizen is happy to help the customers to solve different hardware-related problems since we are associated with multiple brands. At Kaizen, we continuously upgrade the skills of our personnel to keep pace with the changing requirements.
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