City Shop, a prominent HP partner, specializes in providing a wide range of HP products, including ProBooks, EliteBooks, printers, and accessories. With a sister concern, Circuit Technology Pvt Ltd, City Shop boasts offices in Delhi and Gurgaon, catering to over 500 channel partners across the region.
In an exclusive interaction with NCN, Mr. Rohit Gupta, Director of City Shop, shared insights into their partnership with HP, channel policy, and future plans.
Could you elaborate on your partnership with HP?
“Our eight-year journey with HP has been phenomenal, with a remarkable 18% growth last year, reaching a turnover of ₹160 Cr. We’re optimistic about our future prospects, aiming to achieve ₹200 Cr by the end of 2026. Our partnership with HP has been instrumental in driving our success, and we look forward to continuing this fruitful collaboration.”
What trends do you observe in the current IT market?
“The IT landscape is undergoing a significant shift, with companies transitioning from CAPEX to OPEX models. Corporates now prefer flexible payment options, driving demand for innovative solutions. HP offers a range of OPEX solutions, including renting, leasing, and managed print services (MPS). At City Shop, we focus on delivering tailored solutions that meet our customers’ unique needs, ultimately enhancing their ROI.”
What advice do you offer to your partners?
“Our advice to partners is to adopt a customer-centric approach, taking the time to understand their specific needs and address the gaps. Rather than simply pitching products, we encourage our partners to provide value-added solutions that meet the customers’ requirements. By doing so, we can collectively upsell and deliver more value to our customers, fostering long-term relationships and driving business growth.”
As City Shop continues to thrive, the company remains committed to delivering innovative solutions, enhancing customer satisfaction, and driving business success for its partners and end customers.
Covered By: NCN MAGAZINE / City Shop
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