Searched: ITSM
Guest Column
Why ITSM Must Be Measured by Work Prevented, Not Tickets Closed – NGenious Solutions
By Mr. Nilesh Mehta, Founder & CEO, NGenious Solutions
Traditional ITSM metrics like tickets closed, resolution speed, and SLA adherence overlook the real driver of...
Guest Column
Impact of ITSM, AISM, and AIOps Trends on Businesses in 2023
By Satish Kumar V, CEO, EverestIMS Technologies
As the technology landscape continues to evolve, businesses must stay ahead of the latest trends to remain competitive...
Guest Column
How Will ChatGPT Transform ITSM?
Mr.Arun Prasath R, CIO, EverestIMS Technologies
As an advanced language model, ChatGPT can potentially transform the world of IT Service Management (ITSM) in several ways....
Guest Column
The Amalgamation of ITSM with ITIL to Keep Your Organization Competitive Deepak Gupta, Director ITSM , Everest IMS Technologies
Even though ITSM is common among larger enterprises, it has not become as popular among smaller and mid-sized organizations. That is because the smaller...
Hot News
GoTo Launches New LogMeIn Partner Network to Accelerate IT Partner and Managed Service Provider Growth
GoTo, the leader in cloud communications and IT, announced the launch of its new LogMeIn Partner Network. The Partner Network was created specifically for...
Hot News
Genesys Strengthens Partnership with ServiceNow to Deliver Transformational A2A Customer Orchestration Experience
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded strategic partnership with ServiceNow®. Together, they will deliver new Agent2Agent (A2A) orchestration,...
Hot News
Supertron VAD Appointed as ManageEngine’s Premier Value-Added Distributor in India
Supertron Electronics – Value Added Distribution Venture has been appointed as the Premier Value-Added Distributor (SEPLVAD) for ManageEngine in India. This landmark appointment marks...
Hot News
New Relic Unveils New Agentic AI Integration with ServiceNow to Help Enterprises Drive Business Uptime
New Relic, the Intelligent Observability company, announced a powerful agentic AI integration with ServiceNow, building upon its expanding open agent ecosystem and existing agentic...
Guest Column
The Infraon Infinity Suite: The Gateway to an AIOps-Driven Future – EverestIMS Technologies
Mr. Ganesh Kumar, Solutions Architect, EverestIMS Technologies
In a rapidly evolving world businesses and organizations are constantly seeking ways to stay ahead of the curve....
Hot News
SolarWinds Closes the Market’s Hybrid IT Observability Gap, Accelerating Transformations for Customers
SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced the launch of the next generation of SolarWinds® Observability, now...
Hot News
GoTo Releases New and Expanded Integrations Across Their IT Solutions Suite
GoTo, the company making IT management, support, and business communications easy, announced a series of new integrations across its IT management and support product...
AI
The Future of Voice Commerce – 5 AI Tech Startups Leading the Way
Voice commerce is becoming a disruptive factor in the retail sector as technology advances quickly. Businesses are transforming the way consumers engage with products...
