Searched: Genesys
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Genesys to Strengthen Commitment to Asia with new Full-Service Genesys Cloud Region in Singapore
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced the launch of a new full-service Genesys Cloud™ core region in Singapore. This strategic...
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IDP Enhances Student First Experience with Genesys Partnership on a Global Scale
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has enabled IDP Education, a global leader in international education services, to successfully transform its...
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Genesys Strengthens Partnership with ServiceNow to Deliver Transformational A2A Customer Orchestration Experience
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded strategic partnership with ServiceNow®. Together, they will deliver new Agent2Agent (A2A) orchestration,...
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Genesys Announces Strong Q2 FY 2026 Performance and Drives Agentic AI for the Experience Economy at Xperience 2025
Genesys® kicked off Xperience 2025, the premier customer experience (CX) event of the year, by showcasing agentic AI innovations that are redefining the future of...
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Genesys Study Reveals Agentic AI Is Advancing – But Governance Gaps Threaten Consumer Trust
New data released by Genesys®, a global cloud leader in AI-Powered Experience Orchestration, uncovers a critical disconnect between how companies govern AI and what...
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Genesys Hits Five Years of Sustainability Progress with Focus on Scalable, Ethical AI Innovation and Emissions Reduction
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, released its Fiscal Year 2025 Sustainability Report (Feb. 1, 2024–Jan. 31, 2025), showcasing its deepened commitment to...
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Genesys Introduces Cloud AI Studio to Empower Businesses with Agentic AI for Transformational Customer Experiences
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ AI Studio – the foundation organisations need to responsibly move to agentic...
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Genesys Awards Partners Across APAC for Driving Innovative AI-Powered Experience Orchestration
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, honoured its top-performing partners across Asia Pacific (APAC) at the 10th Annual Genesys APAC Tech...
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Genesys Launches Executive Briefing Centre in India to Improve AI-Powered Customer Experience Innovation
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, unveiled its state-of-the-art Executive Briefing Centre (EBC) in Chennai, underscoring its ongoing expansion and commitment...
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Genesys Named as a Leader in Cloud Contact Centre Report by Leading Analyst Firm
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced it was recognised as a Leader in The Forrester Wave™: Contact-Centre-As-A-Service (CCaaS) Platforms, Q2 2025....
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Genesys Recognised as a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service for 10th Consecutive Year
Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant™ for...
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Vi Business and Genesys partner to bring next-gen cloud contact centre as a service solution across India
Vi Business, the enterprise arm of the leading telecom operator Vodafone Idea (Vi), announced it will leverage its partner agreement with Genesys®, a global cloud...
