Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant™ for...
Vi Business, the enterprise arm of the leading telecom operator Vodafone Idea (Vi), announced it will leverage its partner agreement with Genesys®, a global cloud...
Genesys, a global cloud leader in AI-powered experience orchestration, announced that it has secured a Unified License Virtual Network Operator (UL VNO) license in...
Genesys®, a global leader in AI-powered customer experience orchestration, announced that Narayana Health, one of India's premier healthcare providers, has revolutionised its patient experience...
Genesys®, a global cloud leader in AI-powered experience orchestration, reported the results for the first quarter of its fiscal year 2025 (Feb. 1 –...
Genesys® unveiled multiple innovations to accelerate the impact of AI, empowering organisations to scale end-to-end personalisation, elevate employee performance and drive continuous optimisation. As...
Genesys announced it has entered into an agreement to acquire Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. By...
Genesys® announced a strategic collaboration with Salesforce to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and...
Genesys®, a global cloud leader in AI-powered experience orchestration, reported results for the second quarter of its fiscal year 2024 (May 1 –July 31,...
Genesys® unveiled its Experience Index™ methodology: the first people-centric approach based on listening and understanding what really motivates stakeholders to help organisations improve any...
KALP Decentra Foundation, a non-profit organization dedicated to advancing global digital infrastructure and literacy, announced the appointment of Abhilash...