Vadodara-based Matrix Comsec is a prominent provider of Telecom and Security solutions for modern businesses and enterprises. Matrix is an innovative, technology-driven and customer-focused organization committed to keeping pace with the revolutions in the industries. Matrix markets its products primarily through its strong distribution network of channel partners spread across the globe marketing, selling and supporting Matrix products and solutions. The Matrix marketing team works closely with their channel partners to ensure that the products serve the latest communication needs of customers faster and longer supported by a customer care department that provides prompt assistance.
In an interaction with NCN magazine, Ronak Sharma, Sr. Marketing Engineer-Telecom, Matrix, comments, “In the past few years, we have seen an exponential rise in the demand for solutions related to Telecom and Security. We have a wide range of solutions in Security and Telecom for MSMEs, corporate, etc. On telecom side, our Unified Communications and Video Conferencing solutions are receiving very good response from the market. At Convergence’19, we have displayed the complete range of our solutions including our upcoming products like Video IP solutions, Server-based EPBAX, IP Video Surveillance, Universal Gateways,Centralized Management Server, etc.”
Constantly focused on the development of new innovations, Matrix Comsec has launched cutting-edge products like Video Surveillance Systems – Video Management System, Network Video Recorder and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways and Communication Endpoints. These solutions are feature-rich, reliable and conform to international standards.
Ronak adds, “Convergence expo is a very good platform to display our complete range of products and also we have launched four new products in this expo including videoconferencing and centralized management server (CMS). As for the challenges, there is a lot of competition in the market, but it is always the competition that brings out the best innovations. Each provider has his own merits, and we provide value-for-money products where the buyers get products with the best features and quality for the money they spend. Our customers include hospitals, industries, manufacturing industries and government organizations.”
Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries and won many international awards for its innovative products.All Matrix products are indigenously designed. With around 30% of the total manpower dedicated to development of new products, Matrix R&D, located at its corporate office, is the foundation of its growth and sustenance. The R&D team designs products conforming to the relevant international standards. Matrix makes considerable investment in R&D tools and equipment to stay abreast with the latest technological advancements.
“Matrix is a Make in India company with all their products manufactured in India at our manufacturing plant in Gujarat. In the coming years, we will focus more on providing solutions in unified communications and cloud-related services. Our products have been getting very good response from the market and we are confident that Matrix will witness significant growth in the coming years,”elaborates, Ronak.
Matrix’s manufacturing unit is operated by a well-qualified and dedicated team of engineers manning the departments like assembly, testing, quality control, purchase, stores, dispatch and accounts. The factory houses a full-fledged technical support center staffed by efficient engineers that provides immediate technical assistance to Matrix channel partners and customers during installation, operation and maintenance of the products.